Last updated: July 2018
Definition of Personal Data
Data is defined as personal data when it can be attributed to an identified or identifiable natural person. The guidelines below offer information regarding the type, scope, and purpose of the collection, use, and processing of personal data.
Collection of Personal Data
When you use our website, software, services, and contact and login functions, when you subscribe to our newsletter or agree to receive updates, and when you contact one of our representatives, personal data is manually and/or automatically collected through personal or impersonal communication. This includes, for example, your name, address, e-mail address, etc. This data must be stored in our system in order for us to be able to conduct business.
Storage and Protection of Personal Data
Personal data is stored in our systems, whereby these systems may also include external processing and storage capacity. We do our best to make sure that systems that we use are located within Switzerland and are protected by suitable measures that comply with the standard data protection framework.
Use of Personal Data
We solely process personal data for the purpose of maintaining business relationships, processing and following up on inquiries, creating offers, carrying out the necessary steps prior to entering into contracts, executing contractual measures, making initial contact with customers and potential customers, and for the provision of products and services. Based on your involvement in these processes, we assume that you consent to this use of your personal data. Before we process your data for any reasons other than those specified above, we will obtain your consent separately using a double opt-in process. This applies, for example, to subscription to our newsletter.
Access, Rectification, and Disclosure
You have the right to request access to the personal data that we have processed and make adjustments or corrections to this data at any time.
Data Collected by the Website
We work together closely with our hosting provider to protect our website data against unauthorized third-party access, loss, misuse, or falsification to the greatest extent possible. We use logs in order to create statistical evaluations of our web traffic and website usage. These logs contain the referring URLs, IP addresses, date, time, browser request, and general information on the operating system and browser used to access the website. This use data forms the basis of anonymous statistical evaluations used to identify trends that allow us to improve the products and services we offer. We process your personal data, to the extent necessary, for the entire duration of the professional relationship (from initial contact to the actual transaction all the way to the termination of the contract) as well as beyond that point in compliance with legal, statutory, or contractual retention and documentation obligations. This data may only be accessed by authorized persons and is password protected.
We store all of the data that is entered by the customer during the login process. This includes the customer’s first and last name, address, date of birth, telephone number, and e-mail address. Any data entered that is mandatory for logging in or for creating a user account may be given to third-party service providers.
Handling of Contact Details
If you contact the website operator using the information provided on the website, your data will be stored so that the operator can refer to this data in order to process and respond to your inquiry. This data will not be given to third parties without your express consent.
reCaptcha Google Service
We use reCaptcha, a Google service, to determine whether a person or a bot is entering information into our contact or newsletter forms. Google uses the following data to determine whether you are a person or a bot: the IP address of the end device used to access the website, the web page that you are currently accessing and where the captcha is linked, the date and duration of your visit, the identification data of the browser and operating system being used, your Google account if you are logged in to Google, mouse movements over the reCaptcha, and tasks that require you to identify certain images. The legal basis for the processing of personal data described here is Article 6(1)(f) of the General Data Protection Regulation. We have a legitimate interest in processing this data, guaranteeing the security of our website, and protecting ourselves against automated data entry (spam).
This website uses Google Maps, a product of Google Inc. By using this website, you declare your consent to the recording, processing, and use of the automatically collected data by Google Inc., their representatives, and third parties. You can find the Google Maps Terms of Service at the following link: Google Maps Terms of Service
Data Processing by YouTube
Facebook uses retargeting to show optimized ads to visitors on this website within the scope of their use of Facebook. In order for retargeting to be possible, a Facebook pixel must be implemented on the website. When you visit this website, the pixel informs Facebook about this visit. Facebook then saves this information in your Facebook user account. If you want to opt out of retargeting, you can adjust your privacy settings here: https://www.facebook.com/about/privacy
Data Protection Officer
You can contact our data protection officer at any time regarding any data protection issues related to your personal data: firstname.lastname@example.org.